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Sunday, June 24, 2007

Hotel Review: Holiday Inn Express & Suites – Savannah, GA

This is, unfortunately, an example of a "Surprise!" you don’t want to get while you’re on the road for three days.  The hotel was otherwise fine, but we learned that the Holiday Inn website was wrong about the pool amenities here. 

We rely on a consistent pool experience while we’re taking road trips.  The kids sit in a car for 12 hours per day while we’re driving, and the only energy-consuming activity they get during these trips is pool time.  So it’s not just a luxury, it’s a neccessity.

So the website says that this hotel has an "indoor pool".  It turns out, they have an outdoor pool.  By "indoor" they mean that they have a reciprocal agreement with another hotel in the area to allow H.I. guests to use their indoor pool.  Here’s where things get really odd.  Their outdoor pool is unheated.  This was confirmed by their front desk staff as standard procedure.  And so is their whirlpool.  OK, I can see some odd thing about hotels in the South not heating outdoor pools, since it never gets much below 70F.  But unheated whirlpools?  What’s the deal with that?  It’s B.S., I call.  They were too lazy to fix a broken heater, I say.

Savannah is a beautiful city and one that we plan to visit again, when we have more time to spend on the city.  But we won’t be staying at this hotel again. 

posted by Michael Humphries-Dolnick at 9:37 am  

1 Comment

  1. To avoid this kind of experience on our last trip I used Yahoo Travel hotel reviews among a few other Hotel comment sites and read the reviews on the different hotels we were considering. I was glad I did as one of them we were seriously considering staying at had quite a few bad reviews.

    I’ve also left bad reviews for hotels we have been disppointed with in the past.

    Comment by SkyeBlue — July 1, 2007 @ 5:23 pm

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